Defenders – ADT Authorized Premier Provider in Augusta, GA Open now

Reviews about Defenders – ADT Authorized Premier Provider

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  October 26, 2019, by Kacie Sholty
  I had an absolute terrible experience with this company. We were in the process of moving and asked what we had to do to transfer pur equipment to the new house. Was told by one employee one story... so a few weeks later we move and I call to schedule our transfer. Was told it would be about $600 to transfer and was given completely different info than before. Expressed how unhappy I was amd that I would be checking other companies. At that timw I was told we are in a contract (that was NEVER explained to us from the begining) and in order to get out of it would cost $600. I felt trapped. I was screwed if I stayed with the company and screwed if I didn't. In a total of 2 week I had talked to 3 different people and got different information each time. I was incredibly unhappy and expressed myself that way. They ended up getting me a discount but dailed AGAIN to provide me the correct information as to what I was paying for. I am completely fed up with this trap company. I will mever recommend to anyone.
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  June 24, 2019, by Susanne Crossman
  The man who installed my system was kind and knowledgeable . He explained Every bit of what he is doing and was ready to help just to get me get the system for safety,. Safety is our goal..
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  April 02, 2019, by Melinda Jones
  ADT was absolutely superb! From my first contact with customer service to the technician, my experience was one of the best..it could not have been better. I was treated with care, concern and with the upmost respect. I will refer any and all my friends to ADT! Thank you so much for the servicec that you provided to me. It was very much appreciated!
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  March 02, 2019, by Sherry Hart
  I appreciated the transparency of our technician. He answered all my questions (and I had a lot!) and I didn't feel like he was just there to make money off us. He seemed to genuinely want to work with me to put together the best security system for what we needed!